Open the Add Camera in Willfine Trailcam App, and you can choose to add the camera to the App through NFC or scanning QR code: (1) NFC: Select NFC adding on the App, open the camera latch, put the mobilephone to the NFC area of the camera, then name the camera and group it; (2) Scan QR code: Select Scan QR Code method on the App, open the camera cover, and scan the QR code inside the latch of the camera to add it.

Solid red: the camera is not connected to mobilephone. Please use the Willfine Trailcam App adds the camera to your mobilephone first.

Flashing red: The camera has been connected to the mobilephone but fail to connect with the server. Please try to restart the camera, if it is still flash red, please contact the customer support team to get help.

Solid yellow: the camera is in the Debug Mode.

Flashing yellow: The camera is formatting.

Solid green: The camera is connected to the account and connect to the server successfully.

Flashing green: The camera is syncing with the server.

Solid red: The battery power is less than 20%. Please replace the battery in time

Flashing red: Low power, the camera will turn off soon. Please replace the battery in time

Solid yellow: The battery power is between 20% to 80%.

Flashing yellow: Firmware updating failed, please try again.

Solid green: The battery power is more than 80% or the DC charger is connected.

Flashing green: The camera firmware is updating.

Solid red: the camera is not connected to the mobilephone. Please use the Willfine Trailcam App to add Willfine trail camera to your mobilephone first.

Slow flashing red(1s interval): No SIM card or the SIM card is not supported. Please check whether the SIM card is inserted into the camera correctly.

Fast flashing red(0.5s interval): Failed to read the contents on memory card. Please try to restart the camera. If the red light still flashes after restart, please contact the customer support team.

Solid yellow: SIM card is inserted in the camera and the signal is fine.

Solid green: SIM card is inserted in the camera and the signal is strong.

Flashing green: Camera is in Setup Mode and is syncing the network.

Click Power button to turn on the trail camera. The camera has two operating modes: Setup Mode and On Mode.

Setup Mode refers to the manual mode. You can click the Power button to manually take pictures.

On Mode refers to the working mode, which can automatically trigger to take pictures by PIR.

Power on the trail camera and enter Setup Mode. In this mode, users can click the Power button to take pictures manually. If the camera is connected to a Trailcam account and there is a valid Data Plan in the account, you will receive the thumbnail pictures or videos;

After the user closes the camera cover, double clicks Power or stays in standby for 3min, the camera will enter On Mode, namely PIR triggering mode. In this mode, the camera can take pictures through PIR triggering. If the camera is connected to a Willfine Trailcam account and there is a valid Data Plan, you will receive the thumbnail pictures or videos

In On Mode, click Power to return to Setup Mode

The included 16.4 feet power cable is enough for most cases, if you need more length, you should be able to buy it on Amazon.

16.4ft.

Please do not replaceable the build-in battery on your own.

This is the trail camera solar panel 12V/5.5V, panel works with it if the plug specification match both sides.

Cables 1: 16.4ft,male to male 4.0*1.7mm

Cables 2: 1.64ft,female 4.4*1.6mm to male 5.5*2.1mm.

Yes. It’s also for phones.The 5.5V output port of the solar panel is a USB power port, so you can use the USB cable to charge your phone.

Poke the hole on the side of the camera with a needle shaped object and the camera settings will be restored to the factory default settings reset will not clear the photos and videos in the memory card). During the reset process all indicators will turn red and then off.

Long press the format button on the camera for 10s to format memory card clear all photos and videos in the memory card.)

Set the camera working time period through App ->Setting ->Timer1 or Timer2.

The maximum output can support 18w.

When you have an account and a valid Data Plan on Willfine Trailcam App. After Willfine trail camera is triggered by movements the trail camera transmits photos / videos to Willfine Trailcam App.

(1) Connect the trail camera to a computer with an USB-C cable. Locate the camera folder on the computer, and enter the DCIM folder to view the original pictures and videos taken by cameras.

(2) You can also obtain the original pictures and videos from the album on the App by requesting HD photos and videos. Save them to the local album on the phone.

Go to camera setting on App. Change setting preferences and save them. The setting changes will take effect when the camera is synced.

If the camera is in Eco Mode, the setting changes will sync and take effect at 0:00

If the camera is in Auto Mode, the setting changes will sync and take effect at the next Trigger

If the camera is in Boost Mode, the setting changes will sync and take effect immediately

usually higher) the actual temperature?The temperature on photo/video watermark is the camera\’s operating temperature not the actual temperature. The temperature displayed is usually higher than the air temperature due to the heat generated during the camera operation.

It refers to the three working modes of the camera, which can be changed in the settings.

Eco: Power Saving Mode.

The trail camera does not send photos immediately after triggers. Instead, it sends photos in a batch on 0:00 everyday. A batch of photos are maximized at 200 pictures. In this mode, camera settings and HD data will all be synced and sent on 0:00 every day. Live stream is not supported in Eco mode.

Auto: Smart Mode.

The trail camera sends photos immediately. In this mode, the trail camera settings sync at the next PIR trigger, and the requested HD photos / videos will also be sent at the next PIR trigger. In this mode, live stream is supported within 10 minutes after a PIR trigger.

Boost: Full Power Mode.

The trail camera sends photos immediately. In this mode, the camera settings will take effect immediately, and the requested HD photos / videos will be sent to the mobile phone in real time. You can open live stream anytime and anywhere.

Note: Full Power Mode will lead to faster power consumption and reduce the lifetime of the camera when working in the field. Please select a suitable working mode according to your game plan.

Go to Camera Settings on the app. Select Image Size and Video Size to adjust. This setting takes effect on the original pictures and videos captured by the camera whereas the size of the thumbnail sent to the phone will not change.

Nope. The material of the battery is lithium polymer battery, the operation of temperature in -4℉ to 140℉,it can easily cope with low temperature conditions.

Yes, the panel can still charge your battery even if you put it in a shaded area, like the middle of a forest.

Try to restart the trail camera. Make sure that the signal is stable. Avoid network failures due to poor signal. If the camera connect to network successfully, the status field of the camera will be displayed on the App. If it fails to connect to the network, please contact the customer support team for help.

The trail camera does not send pictures to the mobile phone. There may be two situations: One is that the camera has finished shooting but has not sent the pictures to the mobile phone; Second, the camera did not take any pictures. The following steps will help you troubleshoot:

(1) Check the current Data Plan from the App to see if the Data Plan has expired or the balance has been used up. If there is no balance, please upgrade;

(2) If (1) there is no problem, check the status of the camera indicator. Check whether the account indicator and signal indicator are red. If they are red, it means the network or signal problematic so the thumbnails were not successfully sent. Please try to restart and operate in a place with good signals. If there is still no network after restart (the indicator is red), please contact the customer support team;

(3) If (2) is OK, connect the camera to the computer via USB and check whether there are photos in the memory card. If not, the camera itself has not been triggered. Please contact the customer support team.

(1) You can check the PIR Sensitivity setting of the camera on Trailcam App. The setting values are 0~9, where 0 represents the lowest sensitivity and 9 represents the highest sensitivity. Please adjust it to 7 and more and try again.

(2) If the PIR Sensitivity on the app is fine, please check the camera itself. Walk 1.5~2 meters away from the lens and try to trigger the camera PIR to take a picture. Then connect the camera to the computer through an USB-C cable to check whether there are pictures in the embedded memory card. If there are no pictures, it may be that the camera PIR fails to take a picture, and you can contact the customer support team to find guidance.

(1) You can check the PIR Sensitivity setting of the camera on Trailcam App. The setting values are 0~9, where 0 represents the lowest sensitivity and 9 represents the highest sensitivity. If PIR trigger is too frequent and you receive many false triggers, please adjust it to 4~6 and try again.

(2) Please place the camera in a stable place and avoid hanging on the swaying branches. Make sure that there are no branches, weeds and other easily moving objects in front of the lens. This way you can avoid some major false triggers.

Click HD on the photo or video details interface and the original image or video will be sent to the mobile phone within 24 hours

You cannot swap SD card at the moment because every trail camera comes with embedded 32GB memory.

The built-in memory is designed to avoid the problem of SD card mismatch or lost SD cards, and you do not need to spend extra money on SD cards.

Willfine trail cameras come with an included SIM card that is already inside the camera and support AT&T network operator. Third-party SIM card is not supported.

Through App ->Camera Setting ->Device Info ->Software Version click