Trail Camera Questions
What are the primary features and uses of a trail camera?
Our trail cameras offer high-resolution photo and video, automatic motion detection, night vision, long battery life, and rugged durability. They’re perfect for wildlife observation, hunting, home security, and conservation monitoring.
What’s the difference between the CG model and CS model?
CG Model: Has antennas, supports remote app control, sends images via MMS/EMAIL/FTP. Use your local SIM card.
CS Model: Also has antennas, supports app control, stores photos on the cloud. Comes with our pre-installed SIM card.
Do trail cameras have a live streaming feature?
Yes, some models like the T100 Pro do come with live streaming functionality.
Can I share my camera’s images with friends?
Yes, our camera app makes it easy. Use the share feature to create a Share Group, allowing friends to access images via their app.
How does the Tank200 AI super-resolution feature work?
The Tank200 initially captures low-resolution images, which are uploaded to our server. Users can view these images in the app, and use AI to enhance them to high resolution when needed, saving on data costs.
Can I use a SIM card from my local carrier?
Yes, our cameras work with over 80 network operators worldwide. Customers can set APNs themselves or provide the carrier name for us to verify compatibility.
If both AA batteries and a solar panel are connected, which one is prioritized for power?
The solar panel will take priority when both power sources are available.
Will the camera automatically adjust its focus based on the animal’s distance?
No, the focus is set to a fixed distance to ensure consistent, optimal image quality.
Bird Watching Camera Questions
Why is your bird watching camera better than others?
Our bird watching cameras are built to impress, featuring AI that recognizes over 10,000 bird species with 90% accuracy—exclusively trained by us. With stunning 4K visuals powered by an 8MP Sony sensor, real-time streaming, and the fun, interactive Dr. Bird AI, we offer a next-level experience for bird enthusiasts. Plus, our long-lasting 1000mAh lithium battery keeps the camera running for up to 6 months.
Does the bird camera need a SIM card for connectivity?
No, connectivity is through WiFi, providing you with seamless access to your content.
How does your AI recognition compare to others?
Our cameras are tailored for bird watching, focusing perfectly on close-range shots, delivering vivid clarity. Unlike generic competitors using security setups, our solution ensures sharper images and specialized regional training to boost accuracy. Plus, our on-device AI eliminates hefty server costs, bringing advanced tech affordably to your fingertips.
How long does the BirdKam750 last on a full charge?
Typically, it lasts for around two weeks, and you can always monitor the battery level through the BirdKam App for easy recharging.
Does the BirdKam750 truly deliver 4K quality despite its compact size?
Yes! We didn’t compromise. With an 8MP Sony sensor and a powerful 10,000mAh battery, the BirdKam750 provides the same top-tier 4K quality as our other models, all in a smaller frame.
Can the BirdKam750 really identify that many bird species with its AI?
Definitely. The BirdKam750 uses a sophisticated dataset with custom training, adapting to your region’s birdlife and improving recognition. It’s designed to continually learn and evolve, providing you with reliable identification wherever you are.
Does the camera automatically focus on birds depending on their distance?
No, the camera’s focus is preset for optimal birdwatching, ensuring crystal-clear shots every time.
Can the camera recognize birds by their sound?
Currently, this feature isn’t supported. Our AI focuses on visual recognition for the best accuracy.
Customization & Ordering Questions
What customization options are available?
We’re open to both OEM and ODM customization. From packaging and logo printing to custom user interfaces, case design, language settings, and even your very own app and server solutions—our team offers comprehensive, end-to-end customization to meet your unique needs.
What is the MOQ? Can I start with a small trial order?
Our MOQ scales with the customization tier. Logo printing, stickers and packaging can start below 500 units; full customization (firmware, tooling, hardware) starts at 500 units. Sample and trial orders are welcome — tell us your target volume and we’ll build a tier around it.
What sets your trail cameras apart from others?
Our advantage lies in having one of the largest and most specialized engineering teams in the industry, handling everything from software and hardware to custom app and server solutions. We’ve collaborated with top international brands, giving us deep experience to provide tailored, premium services. Our robust production capacity, recognized by major clients, also guarantees reliable quality and on-time delivery.
Do you accept OEM orders? What’s the MOQ?
Yes — OEM/ODM is our core business. MOQ depends on the customization depth: private label (logo + packaging) starts below 500 units, while deep customization starts at 500 units. Samples and pilot runs are available for market testing.
Can you customize an app?
Absolutely. We have a dedicated app development team to support a wide range of custom requirements, from BirdKam PRO subscription customization to app UI and language options, ensuring the app fits perfectly with your brand.
Can you handle small batch customization orders?
Absolutely! Whether it’s customized packaging or logo printing, we’re ready to meet your needs. Our robust supply chain and inventory ensure we can support small orders and deliver them quickly.
