1. Is Willfine (SY Electronic..) the true original manufacturer for cameras offer online?
Yes, surely, 100% sure for that. Willfine is the original factory for all the cameras that it offers online.
2. Is the price Willfine listed online the retail price or wholesales price?
Yes, Willfine is an OEM & ODM factory for B2B bulk orders, the prices listed are wholesale ex-work prices.
3. How long is Willfine's shipment lead time?
Lead time for sample orders are withing 3 working days, for small bulk orders it is 5-7 working days, for middle bulk orders it is 7-15 working day, for large orders with or without customisation, it is 15-25 days.
4. What is warranty time of Willfine trail cameras?
Based on a strict QC system, we initially offer all our customers one year long time limited warranty, come along with selectable chargeable renewal policy of warranty as one, two, three, or four years.
5. How about repair & return service of Willfine trail cameras?
Our products are warranted against defects in materials and workmanship for a period of one year from the date of original purchase. If a defect exists, we will, at our option and to extent permitted by law will (1) repair the product at no charge using new or refurbished parts; (2) exchange the product with a functionally equivalent product that is new or refurbished.
6. What are the payment terms of Willfine trail cameras?
Payment term: flexibly depends on customer's preference (T/T or L/C at sight; Paypal, WU)
7. What are shipment methods of Willfine trail cameras?
Shipping: flexibly depends on customer's preference (by sea, by air, or by express like Fedex,DHl,etc.)
8. Does Willfine offers timely technical support for camera trouble shooting?
Absolutely. Willfine has a group of smart engineers of its own, thus can solve technical problems very fast.
9. Are all Willfine trail camera models passed international standard QC test?
Yes, all Willfine cameras have passed required both local & global standard QC test like CE, FCC & ROHS.